ASAP Analytical offers a full range of service options to keep expensive laboratory instruments up and running. Our services include onsite repair, bench/depot repairs, service contracts and qualifications. We focus on both gas and liquid chromatographs as well as liquid autosamplers, mass specs and vacuum pumps. To extend the life of older instrumentation, we offer computer and hardware upgrades.
We focus on HP/Agilent and Hitachi instrumentation. If you don’t see your instrument listed please call and we will be more than happy to discuss.
|Agilent 6890||Agilent 1100||HP 5970||I||HP 7673||All HP + Agilent Models|
|Agilent 6850||Agilent 1200||HP 5971||II||Agilent 7683|
|Agilent 7890||Agilent 1260||HP 5972||3||GC PAL|
|HP 5890||Hitachi 7000||Agilent 5973||Combi PAL|
|Shimadzu||Hitachi 2000||Agilent 5975||Gerstel MPS 2|
|Hitachi Primaide||Agilent 5977|
Our service agreements are designed to fit your budget and your specific needs. Our base service agreement includes one PM visit, a discount on consumables, FREE phone support and 72 hour response. For more thorough instrument coverage our Partial service plan include quicker response and all travel + labor. Our Full coverage option includes one PM visit + all travel, labor and replacement parts.
|1x PM Visit||1x PM Visit||1x PM Visit|
|Consumable Discount||Consumable Discount||Consumable Discount|
|FREE Phone Support||FREE Phone Support||FREE Phone Support|
|72 Hour Response||48 Hour Response||48 Hour Response|
|Onsite Rate Based on Location||Includes Travel + Labor||Includes Travel + Labor + Repair Parts|
If system validation is required Operational Qualification (OQ) can be added to any level of service agreement.
Time and Material Rates
Travel zone charges are for domestic service including travel expenses and one hour of on-site service.
|Geography||Greater Cincinnati||Ohio, Kentucky + Indiana||Rest of USA|
Additional hours are billed in half hour increments.
ASAP Analytical provides preventative maintenance (PM) solutions that are designed to increase reliability and production and decrease down time and repair costs. Repairs can be addressed during a PM visit without the need for scheduling repairs at a later date. All PM visits include a set list of consumable items, travel, labor and post PM system performance evaluation.
For customers with instruments not under service contract that need rapid on-demand service. Rates are based on published travel and additional hourly rates. All parts used during service are billed at currently published rates. There is no minimum hourly charge.
For customers without a need for rapid on demand service. Bench/depot repair is typically used for modules such as liquid autosamplers, vacuum pumps and HPLC detectors. The instrument that needs to be repaired is shipped to the ASAP Analytical facility in Covington, KY and will be returned upon completion of repair. Loaners are available for most items during the period of time that ASAP Analytical has the customers instrument.
Vacuum Pump Repair
All vacuum pumps sent in for repair are completely disassembled, cleaned and evaluated before being returned to customer. At a minimum all gaskets, seals, bearings and valves are replaced.
Repairs to autosamplers typically take between 5-7 business days to complete. So that customers are not down during this period ASAP Analytical has loaners available.
MSD Source Cleaning
• Cleaned according to the manufactures guidelines
• 24 hour turnaround
• Loaner available upon request